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MGX3771: Operations management

Faculty of Business and Economics

Operations management

Check the Handbook for the latest unit information.


Unit covers the major activities within the operations function of businesses, both manufacturing and service. The essential role of operations is to deliver value to customers by providing the right products, at the right quality standard, in the right quantities, at the right times, and doing so at the right cost (efficiently). The key operations activities included in this unit starts from pre-production tasks (designing products and processes), resource and capacity planning, sequencing and scheduling of the operations, supply chain and inventory management, quality control, and improvement methods whereby the system and its procedures are modified in the light of learning process.


1 - Within semester assessment - 100%


Minimum total expected workload to achieve the learning outcomes for this unit is 144 hours per semester typically comprising a mixture of scheduled learning activities and independent study. Independent study may include associated readings, assessment and preparation for scheduled activities. You are expected to complete all pre-class activities prior to your scheduled class, and post-class activities should be completed after your scheduled class. Learning activities may include a combination of teacher directed, peer directed and online engagement activities.